West End Auto Repair

If you are having an emergency, please do not hesitate to come directly here. 24.06.01  By engaging AutoWerks Inc to do paid services/work you agree that Better Business Bureau will be the arbitrator of said service/work.  And agree to working with AutoWerks Inc to resolve the issue before publishing a review and seeking avenues for monetary recovery.  We are considered as a Trade.  Trades (plumbing, electricians, etc) are afforded the privilege of two attempts to rectify.  For more click here 7/11/2023 Updated Service Recommended Schedule now posted at SERVICE SCHEDULE AutoWerks is still owned and operated by Chuck and Lorraine Dinkel . AutoWerks is graced with the best staff that one could hope to find.  ... read more

23.01.01 New Affiliation with Better Business BureauWe are fully Accredited A+ by the BBB.  Click here to see.We recommend browsing their site for numerous businesses.  In fact, it is a good starting point to hunt for services.  Click here  for BBB for Eastern NC.While we have an envious business record ( see other article),  we always are searching for better ways to retain it.  As of this year we are affiliated with the Better Business Bureau for Eastern NC.    The goal is to provide our clients a high comfort level byhaving a well regarded neutral venue in the back-ground.  Re-vamped recently and expanding their services the BBB fulfills that ... read more

We are very selective of the materials for servicing and repair of our clients vehicles.  BG Products are makers of fluids of the highest order.  BG Products are of two kinds:  working fluids, (except motor oils) and cleaners of fluid systems,  Worth noting that almost any fluid compatible with a system, such as a transmission,  will work without harming for a period of time.  All working fluids have a function quality and a  LIFETIME of that quality.  We have not found fluids that are superior to BG Products; PERIOD.  Functionality and lifetime.are  unsurpassed. The lifetime is an order-of-magnitde better.  Excuse the repetition, but it's intentional to make the point.  The Cleaner products are equally so, but are used only to attempt to restore a piece of machinery that has suffered degraded working-fluid  (TREATMENT to return to good HEALTH;.  Good fluids are for maintaining good ... read more

24.06.01 AutoWerks has begun an affiliation with CARFAX as it has become a standard feature of a car's life.  Click on the link below to see what CARFAX has to offer the car's owner/caretaker:   https://support.carfax.com/article/what-is-carfax-car-care

AutoWerks Inc Third Party Warranties Policy 23.08.15 Updated 24.01.16 Advisory Note: Purchasing a used vehicle: some insurers have in the policy that PRE-EXISTING CONDITIONS are not covered. Recently a $7000 premium policy on 192,000mi vehicle everything was "PRE-EXSITING". MAKE SURE THESE WORDS DO NOT APPEAR IN THE POLICY.   Every part of a car is pre-existing We suspect that the used car lots do not make money of the sale but on the policy​. We at AutoWerks are experiencing are sharp increase in the time to administer third party warranties as well as denial of required aspects of a repair. What is/is not covered is actually between the policy holder and the insurance company. An example: denial of paying for replacement of one-time-use fasteners, that is, the owner pays for it or re-use the removed ones. We will not re-use one-time parts.  We are also experiencing payment avoidance.   So, o ... read more