West End Auto Repair

We are very selective of the materials for servicing and repair of our clients vehicles.  BG Products are makers of fluids of the highest order.  BG Products are of two kinds:  working fluids, (except motor oils) and cleaners of fluid systems,  Worth noting that almost any fluid compatible with a system, such as a transmission,  will work without harming for a period of time.  All working fluids have a function quality and a  LIFETIME of that quality.  We have not found fluids that are superior to BG Products; PERIOD.  Functionality and Lifetime.are  unsurpassed. The Lifetime is an order-of-magnitde better.  Sorry for repetition, but it's intentional to make the point.  The Cleaner products are equally so, but are used only to attempt to restore a piece of machinery that has suffered degraded working-fluid  (TREATMENT to return to good HEALTH;.  Good fluids are for maintaining good H ... read more

23.09.04 AutoWerks has begun an affiliation with CARFAX as it has become a standard feature of a car's life.  Click on the link below to see what CARFAX has to offer the car's owner/caretaker:   https://support.carfax.com/article/what-is-carfax-car-care

AutoWerks Inc. Policy Regarding Third Party Warranties 23.08.01 We at AutoWerks are experiencing are sharp increase in the time to administer third party warranties as well as denial of required aspects of a repair. What is/is not covered is actually between the policy holder and the insurance company. An example: denial of paying for replacement of one-time-use fasteners, that is, the owner pays for it or re-use the removed ones. We will not re-use one-time parts. So, our policy has been updated to: *before "tear-down" the insurance company should be notified. *it is the prerogative of any owner/payer to inspect their property for an explanation. Note: timeliness is important to avoid additional expenses for re-positioning a vehicle. What happens: *we produce an estimate without regard to who is paying. *items not necessary but advisable will be noted. *we send the estimate to the owner/payer (and to the Insurer if owner requests) *the Insurer and the policy holder negoti ... read more

The subject of  "The Purpose of Tires" is not a trivial one.  Seemingly, it protects the rim from the pavement, yes?  The wheel which is comprised of the rim fitted with at tire. A railroad wheel has a tire which steel ring shrunk on to an iron or steel rim.  The tire is formulated to accommodate the surface for adequate grip and adequate longevity. To do so means that they are to allow only one freedom of motion (one directions without resistance)  "forward/backward",  The other two are not allowed "not passing thru the road surface", and "not sideways" The most important wheel on the car are the REAR's.    (long pause ...................)      Yes, the fronts perform important functions of bringing the nose to the direction to go, provide majority of the stopping power, and if a front drive the thrust to fo forward.  But, the rears are the most critical in keeping t ... read more

Sent 2023.04.25 Dear Customer, Rumor has reached us that we have sold the business!  Au contraire!  We are still the proud owners of AutoWerks. For those of you who are recent clients, we began operation in January 1990 and have continuously owned and operated the business since then. True, we have cut back the hours that we are at the shop but we are still very much engaged and in charge.  Chuck collaborates with the work team (Elwood, Richard, and Van) on engineering, technical, and diagnostics, and together we supervise the operations (Dave and Christina).  Daily Operations are overseen by Elwood Sherman.  They are all very capable, and are dedicated to our mission to serve your automotive needs in a fiduciary manner. ​ We do not send out a lot of emails but we will be sending an updated service schedule  recommendation.  We use email primarily to communicate with vehicle owners during service and repair work. We do not share our emai ... read more