West End Auto Repair

Mon - Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 1:00 PM

The easiest way to reach us concerning service issues is by email
[email protected]. For any other issues please email us at [email protected]

The last couple of years have brought changes to our business practice and we discovered some positive features to the way we had to conduct business. We continue, of course, to work by appointment. We found that it is far more convenient for you to drop off using our drop box which is available any time. The same goes for picking up using our lock box, also available any time.  You will be able to pay us by phone or by using our remote pay option if you are picking up from the lock box.

We are not encouraging anyone to wait for service. Again, it was always difficult for our small business to accommodate a waiting guest. It requires that we have the space/lift and technician available and in a small shop things can change quickly and make a time commitment impossible. This can lead to longer than expected wait times and frustrations on both sides. 

If you need to come by with your vehicle to talk with us about something specific and/or show us what’s going on, please email/call ahead and let us know you are coming.

We do not currently have a staff member to mind the lobby so we do keep the entrance door locked with a doorbell so that you can let us know that you have arrived. We try to respond quickly but you may have a brief wait before someone arrives to assist you.

As always, if you are having an emergency, do not hesitate to come directly here.

Thank you so much for your business!

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