New Affiliation with Better Business Bureau
We are fully Accredited A+ by the BBB. Click here to see.
We recommend browsing their site for numerous businesses. In fact, it is a good starting point to hunt for services. Click here for BBB for Eastern NC.
While we have an envious business record ( see other article), we always are searching for better ways to retain it. As of this year we are affiliated with the Better Business Bureau for Eastern NC. The goal is to provide our clients a high comfort level by having a well regarded neutral venue in the back-ground. Re-vamped recently and expanding their services the BBB fulfills that role. By doing business with us a client agrees to the BBB standards and practices as we will, and as the arbiter.
The automobile service industry is considered to be Tradesman, thusly, is afforded two opportunities to address an issue before client is to seek other avenues. Good faith business practice dictates that BEFORE online reviews, credit card charge-backs, check-stops, lawsuits, we should be the first to be contacted. The BBB will be the next stop and you can then show that you have availed yourself of working with us to to resolve an issue.
While It's rare that a situation arises, we feel it is in everybody's interest to have ground rules before starting the game.