5

So polite and knowledgeable! My E350 likes getting her A & B service at AutoWerks!

4

5

If you want a used German vehicle to be repaired correctly with genuine OEM parts, this is the place to be. Have had multiple repairs done to a BMW that is aging, and haven't had a single issue with the work completed. They do it by the book and use the correct parts. You get what you pay for. Would recommend to anyone serious about preserving their used German car.

5

1

Had some work done which I imagine was overpriced. Recently called asking a question and call never returned. Appears understaffed or too busy to accommodate clients

23.08.26 Ms. M, You enquired about programming someone else's module replacement and were referring to their prices, as the last we did was a year ago. We are puzzled as thought we this had been sorted out. Your message did not indicate that it was and emergency (there is a menu selection for that). Dear Gentle Reader: Our expectation is that requests are submitted via website appointment or info request, so that we can be prepared to discuss the issue; phone calls are handled as quickly as we can for non-urgent situations. Using our website to submit a request is the most expeditious as it comes through and email to us on our display screens; one is less prepared for a phone call, and voice messages are as well but carry less info for us to work with. We endeavor to devise the simplest communication method requiring the lowest labor hours and minimize mis-communication. CD

- AutoWerks
0.5

My 92 year old Mother brought her Chrysler in for a simple oil change, nothing else, and was charged $186! When we picked up the car we were told that that was their going rate for an oil change! This is outrageous!!!yYoi

23.07.31 Sounds pretty bad for us, except that historically, she has been quite cogent and accepted the value of our service. which was same as for anyone. We understand that you (the son, I believe) do not see the value, so,you rightfully,declined the work. To the Reader: Services are performed by a Technician. The last thing anyone needs is to have a problem after a " simple oil change" and/or missed vehicle issue. Also, we do not do Services on the day before multiple closed days. Please do not wait to the last days before long trips

- AutoWerks
5

Amazing service. I was in town for a week and had a service issue. They called back before they were even open, took my car right away and fixed the issue. BMW in my town wouldn’t have even looked at my car for a week if this had happened to me back home. Very highly recommend them!

5

Service was done promptly and without hassle.

5

You guys are very professional and courteous !!! You guys are doing a much better job in every regard compared to any of the Mercedes dealers I have tried over the years!! Many thanks to you guys!!

5

So glad we have a real foreign car specialist Moore county.

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