AutoWerks Inc. Policy Regarding Third Party Warranties
We at AutoWerks are experiencing are sharp increase in the time to administer third party warranties as well as denial of required aspects of a repair. What is/is not covered is actually between the policy holder and the insurance company. An example: denial of paying for replacement of one-time-use fasteners, that is, the owner pays for it or re-use the removed ones. We will not re-use one-time parts.
So, our policy has been updated to:
*before "tear-down" the insurance company should be notified.
*it is the prerogative of any owner/payer to inspect their property for an explanation.
Note: timeliness is important to avoid additional expenses for re-positioning a vehicle.
*we produce an estimate without regard to who is paying.
*items not necessary but advisable will be noted.
*we send the estimate to the owner/payer (and to the Insurer if owner requests)
*the Insurer and the policy holder negotiate the coverage.
*work will commence at the direction of the ower/payer.
*the Insurer pays the owner/payer directly. We will accept direct payment from insurer in the form of "debit" card.
Purchasing a used vehicle: some insurers have in the policy that PRE-EXISTING CONDITIONS are not covered. Recently a $7000 premium policy on 192,000mi vehicle everything was "PRE-EXSITING". MAKE SURE THESE WORDS DO NOT APPEAR IN THE POLICY.
We suspect that the used car lots do not make money of the sale but on the policy