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Best Auto Repair, West End


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Specializing in Mercedes-Benz, BMW, Cadillac, Volvo, Audi, Mini, VW, Toyota, Lexus, Infinity, Acura, GM, Ford

  Verified Review(s)

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


what our customers say

These guys are awesome. Unfortunately I have had to take my Volvo in to them multiple times. They do a great job and don't rip you off. Highly recommended if you want the job done at a decent price. If you want to get ripped off go elsewhere.
J
, 01/27/2021

I used Autowerks for the first time and was very pleased with everything about my visit. I always wary when trying a new car service but Autowerks did great. They properly diagnosed my car and did all the work quickly and at a fair price. Could not ask for anything more.
K
, 10/21/2019

My vehicle is out of dealer warranty, and Autowerks is my preferred Mercedes Benz auto service shop. I have had great service, and no issues on any repairs or service to my vehicle. I would recommend Autowerks.
K
, 12/12/2019

I have had Autowerks service several of cars. They do very good work and are prompt, professional and courteous. I recommend them very highly.
L
, 03/26/2020

I can't believe how fast my car was repaired. I dropped it off and expected to wait but within a few short hours they called me back to come get it. Very impressive and all for a fair price that I'm happy with.
A


No one beats you guys at AutoWerks. I know I've saved a lot by bringing my car here and that the work done is always what is needed. I notice how you treat all your customers with a sense of urgency as well because it never takes long.
V


  • AAA Approved Auto Repair
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