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Best Auto Repair, The Pinehurst area


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Specializing in Mercedes-Benz, BMW, Cadillac, Volvo, Audi, Mini, VW, Toyota, Lexus, Infinity, Acura, GM, Ford

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If you could pick a late-night television celebrity to work on your car, there is a good chance his first name would be Jimmy. In a survey of more than 20,000 vehicle owners across the country, the results show that Jimmy Kimmel and Jimmy Fallon top the list, says the non-profit Car Care Council.

"[W]e thought it would be fun to ask vehicle owners which late-night TV host they would trust most work on their cars," said Rich White, executive director, Car Care Council. "As the results poured in, the two Jimmys were polling neck and neck, but in the end, Kimmel edged out Fallon for the 'most trusted to work on my car' title."

The survey, conducted by IMR Inc., an automotive market research company, polled over 22,000 vehicle owners throughout the country who were asked to choose which late-night celebrity host they would trust most to work on their car. The final results were as follows:

Jimmy Kimmel27.6%
Jimmy Fallon27.4%
Stephen Colbert19.6%
Trevor Noah14.3%
James Corden11.2%

"We appreciate IMR Inc. donating valuable space on their quarterly consumer auto maintenance study to help the Car Care Council draw attention to ... the benefits of regular vehicle care, maintenance and repair," said White.

Bill Thompson, president of IMR, commented, "We had a blast working with the council on this project. This was a really fun question to add for our respondents. Judging by the number who responded, they were eager to voice their opinion on their favorite late-night host. We watched the results as they came in nearly every day."

Celebrity preferences aside, the Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you?

Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

Source: Car Care Council


what our customers say

These guys are awesome. Unfortunately I have had to take my Volvo in to them multiple times. They do a great job and don't rip you off. Highly recommended if you want the job done at a decent price. If you want to get ripped off go elsewhere.
J
, 01/27/2021

I used Autowerks for the first time and was very pleased with everything about my visit. I always wary when trying a new car service but Autowerks did great. They properly diagnosed my car and did all the work quickly and at a fair price. Could not ask for anything more.
K
, 10/21/2019

My vehicle is out of dealer warranty, and Autowerks is my preferred Mercedes Benz auto service shop. I have had great service, and no issues on any repairs or service to my vehicle. I would recommend Autowerks.
K
, 12/12/2019

I have had Autowerks service several of cars. They do very good work and are prompt, professional and courteous. I recommend them very highly.
L
, 03/26/2020

I can't believe how fast my car was repaired. I dropped it off and expected to wait but within a few short hours they called me back to come get it. Very impressive and all for a fair price that I'm happy with.
A


No one beats you guys at AutoWerks. I know I've saved a lot by bringing my car here and that the work done is always what is needed. I notice how you treat all your customers with a sense of urgency as well because it never takes long.
V


  • AAA Approved Auto Repair
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